Skip to content
Get onboarded

Home / Telecom

Telecom Integration, Data & Automation

One integration fabric for every system an operator runs.

Telecom 6 capabilities 5 delivery stages Stack: Kafka · RabbitMQ · Kong

Operators run dozens of systems: CRM, billing, mediation, inventory, provisioning, ERP and partner platforms. We design and build the integration layer that lets them work as one — API-first, event-driven and observable — and use the data to automate operations and decisions.

See all capabilities →

What you get

  • Integration architecture & API catalogue
  • API specifications (OpenAPI)
  • Deployed adapters and pipelines
  • Monitoring dashboards

Outcomes we measure

Interface availabilityOrder flow latencyManual effort removed

Talk to an expert

Share your requirements — our team responds within one business day.

Start onboardingContact sales
01

TMF Open API implementation

Standard APIs for catalog, ordering, inventory and billing.

02

Event-driven integration

Kafka-based event streams for real-time order and usage flows.

03

OSS / network integration

Provisioning, activation and inventory synchronisation.

04

Partner & wholesale gateways

Secure APIs for MVNOs, content providers and enterprises.

05

Telecom analytics

Customer, usage and revenue dashboards; churn and assurance insight.

06

Process automation (RPA)

Automate back-office tasks such as order checks and reconciliation.

  1. 01MapInventory systems, data and interfaces.
  2. 02DesignAPI & event contracts, security model.
  3. 03BuildAdapters, APIs and pipelines.
  4. 04TestContract, end-to-end and load tests.
  5. 05OperateMonitor flows and SLAs.
KPI

Interface availability

Uptime of critical integrations

KPI

Order flow latency

End-to-end processing time

KPI

Manual effort removed

Hours automated per month

Reference design — adapted to your environment, vendors and compliance requirements during discovery.

INTEGRATION LAYERAPI gateway · Kafka event streams · adapters · mediationCRM / CPQcustomers & quotesBillingrating & invoicesMediationusage recordsInventoryresourcesNetwork / OSSactivationPartners / MVNOB2B APIsERPfinanceData lakeanalytics & AISYSTEMS OF RECORDNETWORK · PARTNERS · ENTERPRISE · DATA
Telecom integration bus · reference design

Select a system on the integration bus.

Integration stylesREST / TMF Open APIs, events (Kafka), batch / file, SOAP for legacy
SecurityOAuth 2.0 / OpenID Connect, mTLS, API gateway policies
ObservabilityDistributed tracing, correlation IDs, business dashboards
DataStreaming and batch pipelines into a lakehouse

Technology & vendors

Messaging & APIs

  • Kafka
  • RabbitMQ
  • Kong
  • GraphQL
  • Swagger

Processing & automation

  • Camunda
  • n8n
  • Apache Spark
  • Python

Standards

  • TMF620
  • TMF622
  • TMF641
  • TMF678
Do you support legacy protocols?

Yes — we wrap legacy SOAP, file and database interfaces behind modern APIs so systems can be replaced gradually.

Related

Related services

Telecom

Telecom BSS & Lead-to-Cash

Modern, B2B2X-ready business support systems — CRM, CPQ, product catalogue, order management, billing and partner settlement — delivered with ZIRA.

Explore Software Engineering

Data, AI & Intelligent Automation

Data platforms, dashboards, machine learning and generative-AI assistants that turn information into decisions and automation.

Explore Software Engineering

System Integration & APIs

Enterprise integration, master data, BPM and data migration that make your platforms work as one.

Explore

Ready to extend your team or transform your operations?

Tell us about your business — onboarding takes five minutes and goes straight to our delivery team.

Start onboarding Talk to sales