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Telecom

Built for telecom. Proven with operators.

stc KSA programmesTM Forum eTOM · SID · Open APIs24/7 NOC operations

Network-to-revenue

Where NexaTG works inside an operator

Telecom is where NexaTG has the deepest experience. With ZIRA we deliver B2B2X-ready lead-to-cash BSS — CRM, CPQ, product catalogue, order management, billing and partner settlement — and our engineers are embedded in operator programmes for stc in Saudi Arabia.

Layer 01

Channels & engagement

Customer and partner journeys across app, web, retail and B2B account teams.

  • Self-care mobile & web apps
  • Partner and dealer portals
  • Sales CRM for B2B accounts
  • Omnichannel care & ticketing

Layer 02

BSS · lead-to-cash

With ZIRA we deliver a B2B2X-ready BSS: one product catalogue, quoting in minutes, orchestrated orders and multi-party revenue share.

  • Product catalogue & CPQ
  • Unified order management
  • Rating, billing & invoicing
  • Wholesale & partner settlement

Layer 03

OSS · service assurance

Integrations and automation that connect commercial orders to network activation and keep services healthy.

  • TMF Open API integration (620/622/641/638)
  • Fault & performance dashboards
  • Service activation automation
  • Inventory reconciliation

Layer 04

Core, cloud & IT

The compute, storage and security platform under telecom IT — designed, migrated and run by our engineers.

  • Kubernetes / OpenShift platforms
  • Dell, HPE & VMware data centers
  • Fortinet & Palo Alto security
  • Veeam backup & DR

Layer 05

Network & sites

Enterprise access, campus and site infrastructure — routing, Wi-Fi, power, CCTV and access control for towers, shops and offices.

  • Cisco & Aruba enterprise access
  • APC power & site monitoring
  • Hikvision CCTV & ZKTeco access
  • Structured cabling & fiber

Layer 06

Operations & talent

Shift-based operations with ITIL processes and dedicated engineers embedded in operator programmes.

  • 24/7 NOC & incident management
  • L1 / L2 / L3 application support
  • Change & release management
  • Embedded BA, QA & DevOps experts

NexaTG × ZIRA

An all-in-one, B2B2X-ready BSS

ZIRA provides the lead-to-cash platform used by 50+ operators and digital service providers in 30+ countries. NexaTG provides the analysts, architects, integration engineers and operations teams around it.

  1. 01LeadSales & partner channels
  2. 02QuoteCPQ in minutes
  3. 03OrderOrchestrated fulfilment
  4. 04ActivateNetwork & partners
  5. 05BillRating & invoicing
  6. 06SettlePartner revenue share

Case study · stc Wholesale

Order-to-cash transformed in five months

Challenge. Manual quotation and fulfilment with no audit trail, a CRM that could not support B2B2X models, and no master product data across CRM, billing and inventory.

Solution. ZIRA B2B CRM, Unified Order Management and Product Catalogue integrated with ZIRA Wholesale Billing & Settlement, with master data aligned to TM Forum eTOM and SID.

5months to go-live
2–4weeks per new requirement
0downtime upgrades

Source: ZIRA case study “ZIRA drives STC WBU BSS Transformation”. NexaTG engineers support ZIRA programmes on the stc account.

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